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How do I add my profile in a free
or a paid service?
To add your profile, click on the Register me link.
Give all the necessary and optional details asked for
in the form. After you submit your information, your
profile will be processed.
How do I modify my profile information?
Login using your "username" and go to the Features link
and select the "Edit Profile"
option. Make the changes in your profile.
I am a free service member. How
do I upgrade to paid service?
Login from the home page and click on the 'Become a
Paid Member' button flashing on the page.You can pay
both by credit card or by cheque/draft. A cash option
will be introduced shortly.
How do I view a particular profile?
Select the Matrimony id search option and enter the
"username" of the profile. This shall enable
you to view the details of that profile.
What is "Top Placement"?
This is a unique feature that makes your profile appear
on top of the search results. Login frequently so that
your profile automatically stays on top of the search
list. This feature is available only for paid members.
How can I improve my chances of
finding a match?
• Try to give a clear self-description.
• Enter your expectations clearly and completely.
• Add your photo to your profile as profiles with
photos get a better response.
• Become a paid member and login often to make
your profile stay on the top of the search results display.
• Login often to search through the latest profiles
and initiate contact.
• Set "E-Match" to automatically receive
new matching profiles through e-mail.
How do I remove my profile?
Login using your "Username and Password" and
go to the 'Features' link at the top of the page and select the "Delete Profile"
option. State the reason for deletion and click on the
"Delete Profile" button to remove your profile
from our members list.
INITIATING
CONTACT
How can I contact the other members?
Search through our voluminous member base using the
"Search Profiles" option. When you wish to
contact a profile, click on the Contact this profile
option below every profile to send a message to that
member. Paid members have an advantage as only they
are permitted to use this option.
I did not receive any response for
my profile?
On the average, around 1% of the profiles were entered
with a misspelt e-mail address. If you have not received
any e-mail from our system, please login using your
"Username" and "Password" on the
home page and click on the Modify Profile option in the
Features link to correct the e-mail address.
What is E- Match?
E- Match is a feature that helps you define your ideal
spouse and set your suitability criteria. You will be
intimated by e-mail regularly about new profiles matching
your criteria. This shall enable you to receive continual
responses suiting you.
How do I use the E-Match feature?
• Login from the home page and select the "Advance
search" option. • Set your criteria and click
on E- Match' button. This will enable your E- Match
feature. Once this is done, an e-mail will be automatically
sent to you, whenever a new profile that matches the
E- Match criteria, is added.
What is Astromatch?
Astromatch is a unique horoscope-matching program that
is found only on Astromatrimony. Not only do we match
your profile through our E-Match facility, but we also
provide a complete Kundli Matching with each profile
that you wish to astrologically check for compatibility.
This is a paid service.
What are the advantages of Astromatch?
While E-Match will help you find profiles that match
your own partner profile…how do you really know
if you are a compatible match. One way of course is
to meet; but Astromatch gives you a head start in finding
out whether life long compatibility exists or not through
Vedic astrology using the Gun Milap method of matching
two kundlis..
Where do I enter my expectations
of an alliance?
At the time of registration all you have to do is fill
in your expectations in the 'Partner profile' box provided
at the bottom. Try to be specific, as a good description
will yield good results. Don't add your e-mail id or
website address in your description field.
How do I bookmark profiles?
When you search the profiles and find a matching profile,
click on the "Bookmark this profile" option.
This shall add the profile to your list of bookmarked
profiles. The image will be displayed before the Bookmarked
profile(s) during your Search and View displays, to
indicate that you have bookmarked this profile.
How do I ignore profiles?
When you search the profiles, and find a profile unsuitable
to you, you can click on the "Ignore this profile"
option. The image will be displayed before the Ignored
profile(s) during your Search and View options, to indicate
that you have ignored the profile.
How do I edit bookmarked profiles?
Login using your "Username and Password" and
select the Edit Bookmark option. Add or delete profiles
bookmarked and click 'Update Bookmarks' button.
How do I view the protected photo?
To view a protected photo, you need to have the password
of that particular photo. To get the password you can
communicate with the person holding the profile. State
your reasons and request for the photo password.
How do I edit ignored profiles?
• Login using your "username and Password"
and select the Edit Ignored List option.
• Add or delete ignored profiles and click on the
"Update Ignored List" button.
Search is not getting any results.
What should I do?
Please check your search criteria. If you are searching
for a particular caste, try rephrasing your spellings.
We also recommend that you not be too restrictive about
areas that are not critical to you, and may restrict
your choice.
PAYMENT OPTIONS
What are the free and paid services?
There are three kinds of services we offer our members.
I) Free Service
ii) Astrosilver Service
iii) Astrogold Service
Check out our Free/Paid Services page for complete
information.
What are the different payment methods?
Click Payment Options to find out the different payment
methods.
My credit / debit card authorization
failed. What should I do?
Make sure you are entering the correct credit / debit
/ net-banking card number and expiry date. If you continue
having problems, please call your credit / debit issuing
bank and make sure your card has sufficient funds.Check
out other Payment Options to upgrade your profile to
paid service.
Membership Type
What is an Astrosilver Membership?
Astrosilver Membership is a type of paid membership
scheme that entitles you to contact members, maintain
a response log and match your kundli with the desired
profile or person.This package entitles you to use these
facilities for six months.
What is an Astrogold Membership?
Astrogold Membership is a type of paid membership scheme
that entitles you to contact members, maintain a response
log and match your kundli with the desired profile or
person.This package entitles you to use these facilities
for six months. There is a savings of Rs.250 each time
you become an Astrogold member.
What is the difference between Astrosilver
Membership and Astrogold Membership?
In the Astrosilver Paid Membership scheme, the member
is allowed to contact members, maintain his response
log and match his kundli with others for three months.In
the Astrogold Paid Membership scheme, the member is
allowed to contact members, maintain his response log
and match his kundli with others for six months. While
an Astrosilver membership costs Rs.500 or US20$, an
Astrogold membership costs. Rs.750 or US30$..
PHOTOS
I do not have a scanner but want
my photograph to appear with my profile. What should
I do?
Most good cyber cafes usually have a scanning facility
from where you can scan your photograph and upload it.
However
incase this is not possible kindly mail your
photograph with your "Username & Password" mentioned
at the back to:
Astromatrimony (My Photo)
C5/6 LGF Grand Vasant,
Vasant Kunj
New Delhi - 110070, India
How do I add a photo to my profile?
Login using your "Username" and "Password"
from the home page. Go the the 'Features link' page,
select the "Upload Photo" option. To add your
photo, click the 'Browse' button and select the digital
photograph (scanned photograph in jpg /gif format) to
be included. Click "Add Photo" to include
your photo in the profile.
Are there any special tips &
tricks to make my digital photo look good?
Sure! There are 3 steps involved in making your photograph
look good on the Internet.
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